W. I. A.'s:

Section A.1:
New Design
and
Re-design

Section B:
Labor-Management

Section D:
Financial Reward
Systems

Series 99:
Value Chain Design

Series 43:
Actual Redesign
Cases

 
SELECTED WORK INNOVATION ARTICLES (W.I.A.'s)
SECTION A.1: NEW ORGANIZATIONAL START-UPS AND REDESIGN EFFORTS: STATE-OF-THE-ART PAPERS AND DETAILED CASE STUDIES OF CONTINUOUS IMPROVEMENT
[9,316 pages]
  1. Thoughts About Vision Direction and Strategic Planning, Barry A. Macy. Prepared in conjunction with the International Labor Organization Symposium on New Approaches for Productivity Improvement, Nicosia, Cyprus, January 20 26, 1986. Texas Center for Innovative Organizations, Jerry S. Rawls College of Business Administration, Texas Tech University. [38 pages]

2. Managing Change in Organizations: Participant's Workbook, Richard Beckhard. Addison Wesley Publishing Company, Inc., 1985. For reference only. [52 pages]

3. After the Vision: Suggestions to Corporate Visionaries and Vision Champions, R. A. Richards and S. L. Engel, unpublished manuscript, 1984. [20 pages]
4. Strategic Planning and Design: Developing a Shared Commitment for Work Improvement for ABCD Chemicals Plant (ABCD), Barry A. Macy. Texas Center for Innovative Organizations, Jerry S. Rawls College of Business Administration, Texas Tech University, March, 1987. [14 pages]

5. From Control to Commitment in the Workplace, Richard E. Walton. Harvard Business Review, March April 1985. 77 84; and, From Control to Commitment: Transforming Work Force Management in the United States, Richard Walton. Harvard Business School's 75th Anniversary Colloquium on Technology and Productivity, March 27 29, 1984. 18 pages. People Policies for the New Machines, Richard E. Walton and Gerald I. Susman. Harvard Business Review, March April 1987, 98 106. [35 pages]

6. Employee Involvement: Bottom Line Strategy for Productivity Improvement, Barry A. Macy. Prepared in conjunction with the International Labor Organization Symposium on New Approaches for Productivity Improvement, Nicosia, Cyprus, January 20 26, 1986. Texas Center for Innovative Organizations, Jerry S. Rawls College of Business Administration, Texas Tech University. [24 pages]

7. An Assessment of United States Work Improvement and Productivity Efforts: 1970 1985, Barry A. Macy. Presentation to the National Academy of Management Forty Sixth Annual Meeting, Chicago, Illinois, August 11 13, 1986. [66 pages]

8. Participate Work Design: A Personal Odyssey, Marvin R. Weisbord, March 1989. [14 pages]

9. Management Roles in the Implementation of Participate Management Systems, Human Resource Management, Vol. 25, No. 3, 1986. [22 pages]

10. The Evolution of Socio-technical Systems: A Conceptual Framework and Action Research Program, Eric Trist. In Issues in the Quality of Working Life A Series of Occasional Papers, Ontario QWL Center, No. 2, June, 1981. [36 pages]

11. General Foods Topeka: Ten Years Young, Herman Simon (Ed.). A Presentation to the International Conference on the Quality of Working Life, Toronto, Canada, August 31, 1981. [20 pages]

12. Analytical Model for Socio-technical Systems, Fred E. Emery and Eric L. Trist. Sociotechnical Systems: A Sourcebook, (Ed.) by W. A. Pasmore and J. J. Sherwood, San Diego, CA. University Associates, 1978. [14 pages]

13. A Review, Critique and Illustrative Use of Socio-technical Systems Theory in a "Greenfield" Open Pit Coal Mine, Barry A. Macy. Presentation to the Eleventh Annual Southwestern Academy of Management Organizational Development Division, March 1 3, 1984, San Antonio, Texas. [66 pages]

14. Socio-technical Systems: A North American Reflection on Empirical Studies of the Seventies, William Pasmore, et al. Human Relations, Vol. 35, No. 12, 1982. [13 pages]

15. Optimizing Organization Plant Design: A Complementary Structure for Technical and Social Systems, Louis E. Davis. Organizational Dynamics, Autumn, 1979. [14 pages]

16. The Socio technical Approach to Work Design, James C. Taylor. In K. Legge and E. Mumford, (Eds.), Designing Organizations for Satisfaction and Efficiency. Westport, CT; Gower Press, l978. [14 pages]

17. The Principles of Socio-technical Design, Albert Cherns, Human Relations, l976, Vol. 29, Number 8. [10 pages]

18. A Socio-technical Analysis (Including a Variance Matrix, and a Social Systems Grid) for the Cotter Cherns Scottish Sandwich Corp. Ltd. (C.C.S.S.C., Ltd.), E. Lauck Parke. Rev. by James E. Taylor and John J. Cotter, University of California, Los
Angeles, CA., 1980. [30 pages]

19. Socio technical Systems Implementation and Employee Involvement: Lessons and a New Direction for the Future, Barry A. Macy. Presentation to the 45th Annual Academy of Management National Meeting, San Diego, California, August 11-14, 1985. [58 pages]

20. Work Organization Design in Sweden: Some Work Impressions from 1982 83, Harvey F. Kolodny. Forthcoming, Human Systems: Management, 1985. [32 pages]

21. How Redesigned Plants Really Work, Lyman D. Ketchum. National Productivity Review, Summer 1984, Vol. 3, No. 3.
[10 pages]

22. Designing Effective Work Groups, Thomas G. Cummings. In Paul C. Nystrom and William H. Starbuck (Eds.), Handbook of Organizational Design, Oxford University Press, 1981. [22 pages]

23. The Design of Self Managing Work Groups, Richard Hackman. In B. King, S. Streufert and F. Fieldler (Eds.), Managerial Control and Organizational Democracy, John Wiley and Sons, l978. [30 pages]

24. Conversations within Self Managed Work Groups, Henry P. Sims, Jr., and Charles C. Manz. National Productivity Review, Summer 1982. [18 pages]

25. Establishing and Maintaining High Commitment Work Systems, Richard E. Walton. In John R. Kimberly, R. H. Miles and Associates, The Organizational Life Cycle, Issues in the Creation, Transformation, and Decline of Organizations. San Francisco: Jossey Bass Publishers, 1980. [42 pages]

26. The New Plant Revolution, Edward E. Lawler, III. Organizational Dynamics, Winter 1978. [10 pages]

27. Success Story: The Team Approach to Work Restructuring, Ernesto J. Poza and M. Lynne Markus. Organizational Dynamics, Winter 1980. [24 pages]

28. Participation to Involvement: A Personal View of Work Place Change, Edward E. Lawler, III. Academy of Management OD Newsletter, Winter 1985. [2 pages]

29. The Starting up of a New Plant Organized in Multi Skilled Production Groups. Reprint from "Working on the Quality of Working Life", ICQWL Series. Neigh of Publishing, Leiden, Nederland. Approximate date: 1983. [24 pages]

30. Hiring in Self Regulating Work Teams, James Kochanski. National Productivity Review, Spring 1987. [8 pages]

31. Extensive Transformation of Corporate America and the Demise of Traditional Bureaucracy: Some Thoughts and Observations, Barry A. Macy. Texas Center for Innovative Organizations and the Area of Management, Jerry S. Rawls College of Business Administration, Texas Tech University. June 1990. [14 pages]

32. Metanoic Articles: Leadership in Metanoic Organizations, Charles F. Kiefer. 1985. 20 pages. Characteristics of Metanoic Organizations. 6 pages. Metanoic Organizations: Experiments in Organizational Innovation, Charles F. Keifer and Peter M. Senge. 40 pages. [66 pages]

33. Overcoming the Roadblocks in Work Restructuring Efforts,
William A. Pasmore. Organizational Dynamics, Spring 1982.
[16 pages]

34. Work Innovation in the United States, Richard E. Walton. Harvard Business Review, July August 1979. [12 pages]

35. The Design of Work in the 1980s, J. Richard Hackman. Organizational Dynamics, Summer 1978. [16 pages]

36. New Forms of Work Organization in the United States, Paul S. Goodman and Edward E. Lawler, III, A Monograph for the International Labor Organization, March, l977. [86 pages]

37. Strategies for Change, Michael Beer and James Driscoll. In J. R. Hackman and J. L. Suttle, (Eds.), Improving Life at Work: Behavioral Science Approaches to Organizational Change, Goodyear Publishing Company, l977. [26 pages]

38. The Diffusion of New Work Structures: Explaining Why Success Didn't Take, Richard E. Walton. In Philip H. Mirvis and David H. Berg (Eds.), Failures in Organization Development and Change. New York: Wiley Interscience, l977. [20 pages]

39. Organizational Aspects and Change Process, Barry A. Macy, University of Michigan, Institute for Social Research Working Paper, l976. [15 pages]

40. The Focused Factory: New Approach to Managing Manufacturing Sees Our Productivity Crisis as the Problem of "How to Compete", Wickham Skinner. Harvard Business Review, May June, 1976, Vol. 52, No. 3. 10 pages. The Anachronistic Factory: Outdated Methods of Planning and Managing Plants Necessitate Profound Changes to Accommodate New Values and Expectations, Wickham Skinner. Harvard Business Review, Jan. Feb., 1971. 10 pages.
[20 pages]

41. Socio-technical Systems: Cases and How to Do it!

(a) Reconstituting the Broad Work Environment: Four "total system" interventions, Robert T. Golembiewski. In Approaches to Planned Change: Macro Level Interventions and Change Agent Strategies, Part 2. New York: Marcel Dekker, Inc., 1979. [42 pages]

(b) Socio-Technical Systems: Analysis and Design Guide (Linear Work), William L. Lytle & Associates. January, 1987; revised July, 1990. [182 pages]

(c) A Sociotechnical Work-Design System at Digital Enfield: Utilizing Untapped Resources, Barcy H. Proctor. National Productivity Review, Vol. 5, No. 3, Summer 1986. [10 pages]

(d) Strategic Intent, Gary Hamel and C.K.Prahalad, HarvardBusiness Review, May/June 1989. [14 pages]

(e) The Development of General Motors' Team Based Plants, Richard Cherry. In R. Zager and M. P. Rosow (Eds.), The Innovative Organization: Productivity Programs in Action. New York: Pergamon Press/Work in America Institute, 1982. 14 pages. When Does Work Restructuring Work? Organizational Innovations at Volvo and GM, Tichy and Nisberg, Organizational Dynamics, Vol. 6, Summer 1976. 18 pages. [32 pages]

(f) The Bolivar Quality of Work Life Program: Success or Failure?, Barry A. Macy. In R. Zager and M. P. Rosow (Eds.), The Innovative Organization: Productivity Programs in Action. New York: Pergamon Press/Work in America Institute, January 1982. [78 pages]

(g) Introducing Quality of Work Life Programs in Traditionally Managed Plants, Bob Graulty, 1985. [18 pages]

(h) Linking Arrangements and New Work Designs: A Study of the Coordination Between Self Maintaining Units and Their Organizational Context, Harvey F. Kolodny and Barbara Dresner. Ontario Quality of Working Life Centre, Toronto, Canada, November 1981. [74 pages]

(i) The Effects of "Product Shops" on the Quality of WorkingLife in Sweden, Harvey F. Kolodny. University of Toronto, Toronto, Canada, January 1984. [22 pages]

42. Socio-technical Systems: White Collar Cases/Information/Office Technology:

(a) Some Issues Related to the implementation and Evaluation of Office Technology, John P. Sheposh and Vel N. Hulton, Navy Personnel Research and Development Center, San Diego, California, January 1982. [18 pages]

(b) New Information Technology: Organizational Problem or Opportunity?, Richard E. Walton, Elsevier Publishing Company, Amsterdam, The Netherlands, 1983. [26 pages]

(c) Information Technology and Human Systems, Richard Walton and Wendy Mela. Explorations, Research at the Harvard Business School, No. 19, June 1980. [6 pages]

(d) Social Choice in Development of Advanced Information Technology, Richard E. Walton. Technology in Society, Vol. 4, 1982; Pergamon Press. [12 pages]

(e) People Policies for the New Machines, Richard E. Walton & Gerold I. Susman, Harvard Business Review, March-April 1987. [8 pages]

(f) Socio-technical Design: Its Contribution to Office Work; Socio-technical Design for the Office; Mixed Routine and Nonroutine Office Work; The Office in the Future. In Calvin Pava, Managing New Office Technology: An Organizational Strategy. New York: The Free Press, 1983. [50 pages]

(g) Employee Participation in the Socio Technical Systems Analysis of a Computer Operations Organization, James C. Taylor. Prepared for a special issue of Journal of Occupational Behaviour on "Participate Research in Organizations," July 1981. [28 pages]

(h) Exploiting Office Automation Using Socio Technical Systems, James C. Taylor, Pacific Palisades, CA., October 3, 1983. July 1984. [14 pages]

(i) Evaluation of a Sociotechnical Intervention at an Army Maintenance Depot, Author unknown, 1984. [16 pages]

(j) Bringing Sociotechnical Systems from the Factory to the Office, Joyce M. Ranney National Productivity Review, Spring 1986. [12 pages]

43. Actual Case Studies: New Design and Redesign (See Section A.3)

44. Illustrative Organizational Shared Vision Statements:

(a) Shell Canada Sarnia Plant: Philosophy Related to Work Design. [4 pages]

(b) The Anheuser Busch Baldwinsville Brewery Quest. [1 page]

(c) Graham Magnetics, Inc.: North Richland Hills (NRH) Media
Conversion Mission Statement, 1-5; Graham Magnetics,
Inc.: Career Movement System, 1-2 pages. [8 pages]

(d) ABC Company Coal Project (joint association, company, division, and department example). [6 pages]
(e) Sherwin Williams Philosophy Statement. [1 page]

(f) An Organizational Philosophy Statement. [8 pages]

(g) Johnson Wax: This We Believe. Johnson Wax Global Management Conference, Washington, D.C. September 1976. 10 pages; The Future Is Now: Mission of U.S. Manufacturing, February 1988. 10 pages; Quest: Premium & Benefit Summary for Continuous Operations in Component Engineering, US Manufacturing Division, February 1988. 10 pages. [30 pages]

(h) Visioning: Why are we here?, Barry A. Macy. Texas Center
for Innovative Organizations, Rawls College of
Business, Texas Tech University, July 14,
1987. [32 pages]

(i) SDTC Vision 2000: Display Tube Company, Vision 2000. August 29, 1995. [60 pages]

45. Psychological Approaches to Productivity Improvement, Raymond A. Katzell and Richard A. Guzzo. American Psychologist, April 1983. [7 pages]

46. Sizing Up the Impact of Human Resource Productivity Programs, Richard A. Guzzo. National Productivity Review, Vol. 2, No. 4, Autumn 1983. [9 pages]

47. Institutionalization of Planned Organizational Change, Paul S. Goodman, Max Bazerman and Edward Conlon. In B. M. Staw and L. L. Cummings, Research in Organizational Behavior: Vol. 2, 1980. [32 pages]

48. Increasing Mine Productivity and Safety Through Management Training and Organizational Development: A Comparative Study, F. E. Fiedler, C. H. Bell, Jr., M. M. Chemers and D. Patrick. Basic and Applied Social Psychology, 1984, 5(1). [10 pages]

49. Job Security: Its Time Has Come, James F. Bolt. HarvardBusiness Review, November December 1983. [11 pages]

50. Cost Cutting: How to do it right, Ronald Henkoff. Fortune, April 1990. [6 pages]

51. The Purposing of High Performing Systems, Peter B. Vaill. Organizational Dynamics, Autumn 1982. [18 pages]

52. Creating Work Cultures With Competitive Advantage, John J. Sherwood. Organizational Dynamics, 1988. [24 pages]

53. Rules of Thumb for Change Agents, Herbert A. Shephard. OD Practitioner, Vol. 17, No. 4, December 1985. [5 pages]

54. Managing Cultural Change, David P. Hanna. DesigningOrganizations for High Performance, Addison-Wesley Publishing, 1988. [24 pages]

55. Team Discipline: Put Performance on the line, Donald F. Barkman. Personnel Journal, March 1987. [6 pages]

56. The Payoff From Teamwork, John Hoerr. Business Week, July 10, 1989. [7 pages]

57. Is Teamwork A Management Plot? Mostly Not, John Hoerr. Business Week, February 20, 1989. [1 page]

58. IBM - A Step Closer To The Paperless Factory, Thomas G. Rees. Production. [5 pages]

59. WordPerfect Corporation, Steven M. Argyle. [4 pages]

60. Timberrr!, Patrick Houston. Business Month, December 1989.
[5 pages]

61. A Test of Participation Theory in a Work Re-design Field Setting: Degree of Participation and Comparison Site Contrasts, Barry A. Macy, Mark F. Peterson, and Larry W. Norton. Human Relations, Vol. 42, No. 12, 1989. [72 pages]

62. Changing Roles for First-Line Supervisor. (See Section A.2)

63. Employee Involvement Systems in U.S. Corporations: Right Objectives, Wrong Strategies, National Productivity Review, Vol. 9, No. 2, 1990. [16 pages]

64. What Leaders Really Do, John P. Kotter. Harvard Business Review, May-June 1990. [10 pages]

65. Motorola U: When Training Becomes an Education, William Wiggenhorn. Harvard Business Review, July-August 1990. [14 pages]

66. America's Best Plants, John H. Sheridan. Industry Week, October 15, 1990. [18 pages]

67. The Rearranged Workweek--Evaluations of Different Work Schedules, Thomas A. Mahoney. Industrial Relations Center, University of Minnesota, date unknown. [26 pages]

68. Continuous and Improvement Readings for A Unit Steering Group. The Texas Center for Innovative Organizations, Jerry S. Rawls College of Business Administration, Texas Tech University, June 1991. [440 pages]

69. Requirements for Successful Implementation of Self-Directed Teams, Barry A. Macy. The Texas Center for Innovative Organizations, November 2, 1990. [10 pages]

70. Traditional Versus New Work Systems Supervision: Is There a Difference?, Janice A. Klein and Pamela A. Posey. Irwin, Homewood, IL, 1990. [14 pages]

71. Why Change Programs Don't Produce Change, Michael Beer, R. A. Eisenstat, and B. Spector. Harvard Business Review, November-December 1990. [10 pages]

72. Lessons from Continuous Improvement Efforts in the United States: New Design and Re-Design, Barry A. Macy. The Texas Center for Innovative Organizations, Jerry S. Rawls College of Business Administration, Texas Tech University, February 18, 1991. [30 pages]

73. The Trust Gap, Alan Farnham. Fortune, December 4, 1989.
[8 pages]

74. The Case of the Machinists' Mutiny, W. Bruce Chew. HarvardBusiness Review, November-December 1990. [6 pages]

75. The Leader's New Work: Building Learning Organizations, Peter M. Senge. Sloan Management Review, Fall 1990. [18 pages]

76. Increasing the Success of Work Design Efforts: Diffusing the Landmines. E.Craig McGee. Flynn-McGee and Associates. 1991. [12 pages]

77. Benchmarking: Setting a course for Improvement. Gregory Watson. American Productivity and Quality Center. Letter. Volume II, Number 9. March 1992. [28 pages]

78. CWI Lessons. Texas Center's Manager Network CWI Lessons/Learnings. CWI Conference, Racine, WI. May 28,1992. [26 pages.

79. Employee Self Management Without Formally Designed Teams: An Alternative Road to Improvement. Frank Shipper & Charles C. Manz. Organizational Dynamics. Winter 1992. [14 pages]

80. The Core Competence of the Corporation. C. K. Prahalad and Gary Hamel. Harvard Business Review. May-June 1990. [14 pages]

81. Corporate Imagination and Expeditionary Marketing, Gary Hamel, and C. K. Prahalad. Harvard Business Review, July-August 1991. [12 pages]

82. Creating Competitive Space, Gary Hamel and C.K Prahalad. April 1991. [46 pages]

83. Work Teams: Applications and Effectiveness. Eric Sundstrom, Kenneth P. DeMeuse, and David Futrell. American Psychologist, Vol. 45, No. 2. February 1990. [12 pages]

84. Employee Involvement/Self Managing Teams. The Journal of the Change Master. Quality and Productivity Management. Vol. 9, No. 4. 1992. [76 pages]

85. Does Employee Involvement Improve the Performance of U.S. Industry? Daniel J. Meckstroth. MAPI. 1991. [14 pages]

86. Q & P Manager: Implementing the Socio-technical Systems approach, Including Self-Managing Teams, in a Start-up Organization. An Interview with Robert D. Hoover, Plant Managing, Corning. Gary D. Coleman, Cindy S. Johnston. QPM. Volume 9, number 4. [11 pages]

87. The New Plant Revolution Revisited. Edward E. Lawler, III. QPM. Volume 9, number 4. [8 pages]
88. The Self-Managed Work Team: Reasons for Failure and Potential Solutions. Dale E. Yeatts, Leslie Stanley and Paul Ruggiere. QPM. Volume 9, Number 4. [7 pages]

89. Best of the Best. Dilemmas of Participation. Rosabeth Moss Kanter. QPM. Volume 9, Number 4. [27 pages]

90. Employee Involvement in America: Summary and Conclusion. E. E Lawler, G. E. Ledford and S. Mohrman. QPM. Volume 9, Number 4. [5 pages]

91. Difference between STS and "Participative Design":

(a) Participative Design Work and Community Life. 1974, 1975,
1985. Fred and Merrelyn Emery. [10 pages]

(b) Overheads for Participative Design Training. [5 pages]

(c) The Difference Between STS and Participative Design (PD).
Merrelyn Emery. October 1992. [5 pages]

92. Results From Structural, Human Resource, and Technological Change: A Meta-Analysis of 131 North American Work Innovations - 1961-1991, Barry A. Macy, The Texas Center for Innovative Organizations. Hewlett Packard Work Innovation Network: Designing Work for the Twenty-First Century, Loveland/Greeley, Colorado, February 1993. [66 pages]

93. Examples of Transition Manager Position Descriptions. Hewlett-Packard Factory of the Future. 1992. [14 pages]

94. High Performance Work Practices and Firm Performance, The Conference on the Future of the American Workplace, U. S. Department of Labor:

(a) July 1993. [40 pages]

(b) August 1993. [42 pages]

95. [A.2-62(v)]

96. Role of Shift Coach in a SDWT Environment, Barry A. Macy. August 1993. [22 pages]

97. The Evolution of Teams and Self Direction, Barry A. Macy, August 1993. [50 pages]

98. Peer Appraisal Process:

(a) Peer Evaluation/Appraisal. [2 pages]

(b) Peer Performance Evaluation. [2 pages]

(c) Peer Performance Review. [8 pages]

(d) Team/Associate Developmental Needs Evaluation. [8 pages]

(e) Individual Performance Profile and Development Analysis. [4 pages]

(f) Peer Evaluation System. [22 pages]

(g) Peer Performance Appraisals. [42 pages]

(h) Performance Improvement Program. [8 pages]

(i) CQI Feedback. [24 pages]

(j) Peer Performance. [20 pages]

99. Lateral/Horizontal Re-structuring Market Focus Cross-Functional Teams and Product Supply:

(a) Horizontally/Laterally Aligned Organizations. Barry A. Macy, Texas Tech University, Texas Center for Innovative Organizations, September 1993. [32 pages]

(aa) Horizontal Design: a.k.a. Business Enterprise, Business Process, Pizza Pie, Aligned Cross-Functional Customer Account Teams, Shamrock Design, Business Teams, etc. Barry A. Macy, Texas Center for Innovative Organizations, Texas Tech University. The Ecology of Work Conference, Louisville, Kentucky, June 7-10, 1994. [18 pages]

(b) The Horizontal Corporation. Business Week, December 20, 1993. [6 pages]

(bb) The New Work Place. Business Week, April 29, 1996. [8 pages]
(c) Reinventing the Corporation. Jerry Wind, The Wharton School; and Alfred P. West, Jr., SEI Corporation. Chief Executive, October 1991. [4 pages]

(cc) When is Virtual Virtuous? Organizing for Innovation. Harvard Business Review, January-February 1996. [9 pages]

(dd) Finance Work System Design, HPWS Design, Texas Center for Innovative Organizations, Texas Tech University, Lubbock, TX 79409. [38 pages]

(d) The High Performance Workplace: Managing People and Technology in the 21st Century, Stuart S. Winby. Operations Management Review, Volume 9, No. 2, 1993. [18 pages]

(e) Redesigning the Corporation: The Horizontal Organization, Frank Ostroff and Douglas Smith. The McKinsey Quarterly, Vol. 1, 1992, pp 148-167. [10 pages]

(f) Rethinking the Corporation: Core Process Redesign, Robert B. Kaplan and Laura Murdock. The McKinsey Quarterly, Vol 2, 1991, pp 27-43. [10 pages]

(g) Organizing for the Future: The New Logic for Managing Complex Organizations, Jay R. Galbraith and Edward E. Lawler, III, and Associates, pp 1-83. [44 pages]

(h) Competing with Flexible Lateral Organizations, Second Edition, Jay R. Galbraith, pp 1-85. [46 pages]

(i) Rapid Commercialization of Consumer Products: A Case Study. [A.3-43(3m)] [46 pages]

(j) Business Re-design Sharing. The Re-design of the Tire and Mechanical Rubber Business Unit of Hoechst Celanese Technical fibers. [A.343(4g)] [22 pages]

(k) Semi-Autonomous Work Groups in the Netherlands. [A.3- 43(3l)] [22 pages]


(l) Re-engineering the Core Process of Levi Strauss. Scott Burton, Levi Strauss & Company, San Francisco, California. The Ecology of Work Conference, Louisville, Kentucky, June 7-10, 1994. [A.3-43(4h)] [20 pages]

(m) Creating a Customer Focused Architecture. Janet G. Davidson, AT&T Network Systems, San Ramon, California. The Ecology of Work Conference, Louisville, Kentucky, June 7-10, 1994. [A.3-43(4i)] [40 pages]

(n) Organizational Redesign Review: The Pizza Pie Design. Lee Hebert, Monsanto Company, Pensacola, Florida. The Ecology of Work Conference, Louisville, Kentucky, June 7-10, 1994. [A.3-43(4j)] [20 pages]

(o) The Time Factor. Miscellaneous articles. [58 pages]

(p) Trends in Horizontal Organizational Design: I. B. A. Macy, March 10, 1995. [30 pages]

(q) Trends in Horizontal Organizational Design: II. B. A. Macy, March 10, 1995. [80 pages]

(r) The Struggle to Create an Organization. Fortune, April 3, 1995. [7 pages]

(s) Making the Horizontal Organization Work Business Quarterly, Winter, 1990. [5 pages]

(t) Continuous improvement through the FOCUSED FACTORY.
CMA Magazine, February 1995. [4 pages]

(u) Managing a Horizontal. H R Magazine, June 1995 [7 pages]

(v) Need Radical Innovation and Continuous Improvement? Integrate Process Reengineering and TQM. Planning Review, May/June 1993. [7 pages]

(w) AT & T Capital Renewal Process [43 pages]

(x) Let's Turn Organizations into Markets! An Answer to Modern Complexity. THE FUTURIST, May-June 1994. [6 pages]

(y) Benchmarking America's Best Organizations: Creating Financial Value from Organizational Excellence -- Holistic and Integrated High Performance Organizations. Barry A. Macy, Presentation to: Total Quality Resources, Newark, N.J., October 16, 1996. [50 pages]

(z) Relationship Marketing in the Era of Network Competition, Shelby D. Hunt and Robert M. Morgan, Marketing Management, Vol. 3, No. 1, [9 pages]

(1a) When It Comes to "Best Practices"- Why Do Smart Organizations Occasionally Do Dumb Things?, Jeffrey Pfeffer, Organizational Dynamics, Summer 1996. [12 pages]

(1b) The New Corporate Architecture, Gregory G. Dess, Abdul M.A. Rasheed, Kevin J. Mclaughlin, Richard L. Priem, Academy of Management Executive, 1995 Vol. 9 No. 3
[14 pages]

(1c) Are You Future Agile? Are You Going To Be On the Value Chain Train? The First Annual State of The Art (SOTA) Report for the Human Resource Planning Society, Robert Eichinger and Dave Ulrich. [19 pages]

(1d) Market Focus Re-design,. December 8, 1997. [58 pages]

(1e) Beyond World-Class: The New Manufacturing Strategy.Robert H. Hayes and Gary P. Pisano. Harvard Business Review, January-February 1994. [10 pages]

(1f) Spend a Day in the Life of Your Customers. Francis J. Gouillart and Frederick D. Sturdivant. Harvard Business Review, January-February 1994. [10 pages]

(1g) Exploiting the Virtual Value Chaing, Jeffrey F. Rayport and John J. Sviokla. Harvard Business Review, November- December 1995. [11 pages]

(1h) ABB and Ford: Creating Value through Cooperation, Sherwood C. Frey, Jr. And Michel M. Schlosser, Sloan Management Review, Fall 1993. [4 pages]

(1i) Managing Supply Chain Inventory: Pitfalls and Opportunities, Hau L. Lee and Corey Billington. Sloan Management Review, Spring 1992. [9 pages]

(1j) Japanese-Style Partnerships: Giving Companies a Competitive Edge, Jeffrey H. Dyer and William G. Ouchi, Sloan Management Review, Fall 1993. [14 pages]

(1k) Effective Supply Chain Management, Tom Davis, Sloan Management Review, Summer 1993. [12 pages]

(1l) Close the Market/Manufacturing Gap. Victoria L. Crittenden, Sloan Management Review, Spring 1992. [12 pages]

(1m) Integrated Manufacturing: Redesign the Organization before Implementing Flexible Technology. P. Robert Duimering, Frank Safayeni and Lyn Purdy. Sloan Management Review, Summer 1993. [10 pages]

(1n) Realize You Customer's Full Profit Potential, Alan W.H. Grant and Leonard A. Schlesinger, Harvard Business Review, September-October 1995. [14 pages]

(1o) Lean Production in an International Supply Chain, David L. Levy, Sloan Management Review, Winter 1997. [9 pages]

(1p) Business Process Reengineering, DRDA Reporter, March 10, 1997. [3 pages]

(1q) What Is the Right Supply Chain?: A simple framework can help you figure out the answer, Marshall L. Fisher, Harvard Business Review, March-April 1997. [12 pages]

(1r) Levi's Changes Everything, David Sheff, Fast Company, June-July 1996. [5 pages]

(1s) The Bullwhip Effect in Supply Chains, Hau L. Lee, V. Padmanabhan, & Seungjin Whang, Sloan Management Review, Spring, 1997. [10 pages]

(1t) Beyond Outsourcing: Managing IT Resources as a Value Center, N. Venkatraman, Sloan Management Review, Spring, 1997. [14 pages]

(1u) Listening to the Customer - The Concept of a Service- Quality Information System, Leonard L. Berry, & A. Parasuraman, Sloan Management Review, Spring, 1997.
[12 pages]

(1v) Management by Maxim: How Can Business and IT Managers Can Create IT Infrastructures, Marianne Broadbent, & Peter Weill, Sloan Management Review, Spring, 1997. [16 pages]

(1w) Creating a Truly Customer Focused Team Based Organisation, Ross Elliott, Honeywell, Perth, Australia, January, 1998
[5 pages]

(1x) "Exemplar Enterprise Teams - Key Customer Account Teams, Self Managed Work Teams Conference, June 10, 1998,Sydney, Australia - Dr. Barry A. Macy, Texas Tech University, Jerry S. Rawls College of Business Administration, Texas Center for Innovative Organizations, Lubbock, TX. [110 pages]

(1y) The Differential Network, N. Nohria & S. Ghoshal, Jossey-Bass Publishers, Published, 1987, Chapter 1 (p. 1-19) and Chapter 10, (p. 193-216) [24 pages]

(1z) Making The Most of SAP's R/3, Nancy H. Bancroft, IW, October 14, 1996. [54 pages]

(2a) Fast, Global, and Entrepreneurial: Supply Chain Management, Hong Kong Type; An Interview with Victor Fung, Joan Magretta, Harvard Business Review, September-October, 1998, (pp. 103-114) [12 pages]

(2b) The Power of Virtual Integration: An Interview with Dell Computer's Michael Dell, Harvard Business Review, Joan Magretta, March-April 1998, (pp. 73-84) [12 pages]

(2c) Involvement Mechanisms in Organizational Architecture: An Overview for Goodyear Beaumont Data Team, August, 1999, Texas Tech University, Texas Center, Lubbock, TX [11 pages]

(2d) Mastering the Chaos of Mergers and Acquisitions, How to Plan, Negotiate, and Implement Alliances and Partnerships in a Complex World. J. Garrett Ralls, Jr. And Kimberly A. Webb. [28 pages]

(2e) Exemplar Enterprise Teams: A Competitive Advantage through One Contact Point with Customers. 10th Annual International Work Teams Conference, Dallas, TX September 13, 1999. Barry A. Macy, [27 pages]

(2f) The E-Ware Ware - Competition Comes to Enterprise Software. Fortune, December 7, 1998, pp. 102-12 [11 pages}.

(2g) Enterprise Teams/Customer Business Development Teams: A Case Study in One European Country. [25 pages]

(2h) Empowered Selling Teams: How Shared Leadership Can Contribute to Selling Team Outcomes. Perry, Pearce & Sims, Journal of Personal Selling & Sales Management, 1999, [p.35-51]

(2i) Organizational design trends emphasizing demand side of the Value-Chain. Barry A. Macy, Texas Tech University, 2000 [13 pages]

(2j) Semi-Autonomous Teams Established, Lead by Bob Black, Executive Vice President, CXY Energy Marketing, Manager Network Meeting - Canadian Occidental Petroleum, Oct. 3-5, 2000, Calgary, Alberta, Canada [7 pages]

(2k) Custom Business Development Teams: Job Description of Team Leader and Other Key Leaders. Barry A. Macy, Texas Tech University. [34 pages]

100. Implementing Self-Directed Work Teams: An Actual Case Study -- Consumer Products, Barry A. Macy, Texas Center for Innovative Organizations. [A.3-43(3o)] [104 pages]

101. Team Discipline: Put Performance on the Line, Donald F. Barkman. A. E. Staley Manufacturing Company., Personnel Journal, March 1987. [6 pages]

102. Group Skills and Techniques. Developed by Rohm & Haas: Louisville, KY Plant, November 1984. [102 pages]

103. Organizational Change, Design, and Work Innovation: A Meta-Analysis of 131 North American Field Studies -- 1961-1991, Barry A. Macy and Hiroaki Izumi. Research in Organizational Change and Development, Volume 7, pages 235-313, JAI Press, 1993. [40 pages]

104. Total Quality Management and Employee Involvement: Are They Compatible? Edward E. Lawler, III. The Academy of Management Executive, Volume VIII, No. 1, pages 68-76, February, 1994. [10 pages]

105. Options for Accelerated Organization Design. William O. Lytle and Associates, Revised August, 1994. [42 pages]

106. Company Reports on Teams: The European Perspective. [92 pages]

107. Benchmarking Innovative Organizations: Determining the Best Practices. 1994 International Conference on Work Teams, Dallas, Texas, September 14-15, 1994. [52 pages]

108. Reading List on "Core Business Process Re-Design":

(a) Core Process Redesign. R. B. Kaplan and L. Kaplan. TheMcKinsey Quarterly, No. 2, 1991, pp 27-43. [10 pages]

(b) The Horizontal Organization. F. Ostroff and D. Smith. The McKinsey Quarterly, No. 1, 1992, pp 148-167. [10 pages]

(c) Reengineering for Simplicity and Flexibility at Siemens Solar Industries. R. P. Ardhaldjian and M. J. Fahner. National Productivity Review, 13, 3, 1994, pp 341-350. [10 pages]

(d) Using Process Reengineering to Revamp the Finance Function of a Multinational Pharmaceutical Firm. R. J. Recardo. National Productivity Review, 13, 4, 1994, pp 551-556. [6 pages]

(e) Critical Success Factors for Reengineering Business Processes. S. Leth. National Productivity Review, 13, 4, 1994, pp 557-568. [12 pages]

(f) Reengineering Work: Don't Automate, Obliterate. M. Hammer. Harvard Business Review, July-August 1990, pp 104-112. [8 pages]

(g) How to Make Reengineering Really Work. G. Hall, J. Rosenthal, and J. Wade. Harvard Business Review, November-December 1993, pp 119-131. [14 pages]

(h) Business Process Reengineering: Charting a Strategic Path for the Information Age. J. T. C. Teng, V. Grover, and K. D. Fiedler. California Management Review, Spring 1994, pp
9-31. [24 pages]

(i) Business Process Reengineering: Improving in New Strategic Directions. J. R. Dixon, P. Arnold, J. Heineke, J. S. Kim, and P. Mulligan. California Management Review, Spring 1994, pp 93-108. [16 pages]

(j) Human Resource Management Lessons from a Decade of Total Quality Management and Reengineering. R. J. Schonberger. California Management Review, Spring 1994, pp 109-123. [16 pages]

(k) Restructuring Teams for the Reengineered Organization. A. Nahavandi and E. Aranda. The Academy of Management Executive, VIII, 4, 1994, pp 58-68. [12 pages]

The following books are relevant but not included:

1. Process Innovation: Reengineering Work Through Information Technology. T. H. Davenport. Harvard Business School Press, Boston, MA, 199

2. Reengineering the Corporation: A Manifesto for Business Revolution. M. Hammer and J. Champy. Harper Business, New York, NY, 1993.

109. Getting Everyone Involved: How One Organization Involved its Employees, Supervisors, and Managers in Redesigning the Organization. Dick Axelrod. The Journal of Applied Behavioral Science, Vol. 28, No. 4, December 1992, pp 499-509. [12 pages]

110. Work Teams (or Systems) Design:

(a) A Breakthrough in the Design of Self-Directed Work Teams: How Four Organizations Saved Time and Increased Commitment. Dick Axelrod. [8 pages]

(b) Conference Model Overview. The Axelrod Group, 1992.
[14 pages]

(c) Fast Cycle Full Participation Work Systems Design. Presented at the Ecology of Work Conference, June 8-10, 1994, Louisville, Kentucky, by Pasmore & Associates. [12 pages]

(d) Performance Measurement and the Focused Factory: empirical evidence. C.C. New and M. Szwejczewski. International Journal of Operations & Production Management, Vol. 15
No. 4, 1995, pp 63-79. [17 pages]

(e) An Academy Classic. On the folly of rewarding A, while hoping for B. Academy of Management Executive, 1995 Vol. 9 No. 1. [10 pages]

(f) Vision of the Future, Role of Human Resources in the New Corporate Headquarters. 1995 The Advisory Board Company, [508 pages]

(g) PRINCIPLES FOR ORGANIZING WORK (SYNCRUDE), Principles for Organizing Work, October 8, 1993. [22 pages]

111. Road to High-Performance Workplaces, A Guide to Better Jobs and Better Business Results, U.S. Department of Labor Office of the American Workplace., 1994 [29 pages]

112. Leading Change: Critical Decision Ahead, Why Transformation Efforts Fail. John P. Kotter, Harvard Business Review, March- April 1995. [9 pages]

113. Definitions of the Eight Types of Groups and Teams, B.A. Macy,
(Forthcoming), Successful Strategic Change, Brett-Kohler; San Francisco, CA. [2 pages]

114. No Limits to Latent Human Capabilities: Sustainable Excellence at Eastman Chemical, Center for Quality Management Journal, Employee Involvement Special Issue Fall 1995, Vol. 4, No. 3 [24 pages]

115. Creating Team Based Organizations: Implementation Issues and Keys to Success. The Synapse Group, Inc. Portland, Maine, USA. [13 pages].


116. P&G, Lima-A Learning Organization, At Work Stories of Tomorrow's Workplace. July/August 1994, Vol. 3, Number 4. [5 pages].

117. Trends: The Top Ten Trends, Laurie J. Bassi, George Benson, and Scott Cheney, Training in Development, November 1996. [15 pages].

118. This Organization is Disorganized, Polly LaBarre, Fast Company.
June-July 1996. [5 pages]

119. Building Synergy: The Power of High Performance Work Systems, Martha A. Gephart and Mark E. VanBuren, American Society for Training and Development. [16 pages]

120. Table 7: Texas Center for Innovative Organizations Summary of Work Improvement Approaches and the Results Obtained in One Hundred and Sixty Seven Case Studies, Barry A. Macy, Successful Strategic Change, Berrett-Koehler Publishers, San Francisco, CA. (forthcoming). [36 pages]

121. Corporate Change at Wascana Energy, Inc., University of Regina, Regina, Saskatchewan, September 1996. [101 pages]

122. Unleashing the Power of Corporate Teaming, Joyce Ranney, Mercer Management Consulting, April 1, 1996. [20 pages]

123. Exploring Internal Stickiness; Impediments to Transfer of Best Practice Within the Firm, Gabriel Szulanski, The Wharton School, University of Pennsylvania, Philadelphia, USA [18 pages]

124. The Renaissance of Socio-Technical System Design, Federico Buteral and Thomas Schal, Mambrey, P.; Paetau, M; Prinz, W; Wulf, V (Eds.), Self-Organization: A Challenge to CSCW, Springer, London, 1997. [40 pages]

125. Action Steps to Complete SDWT's; Texas Tech University, Jerry S. Rawls College of Business Administration, Texas Center for Innovative Organizations, Lubbock, TX. [3 pages]

126. The Customer and the Performance Power of Self-Managed Work Teams, Team Learning Clusters, Workplace Global Network, Grant Donovan, Subiaco, Australia [64 pages]

127. Fundamental Organizational Change as Organizational Learning: Creating Team-Based Organizations. Susan Albers Mohrman and Allan M. Mohrman, Jr. Research in Organizational Change and Development, Volume 10, pp. 197-228. Jai Press Inc.,
1997. [32 pages]

128. A Model of Work Team Empowerment, Bradley L. Kirkman and Benson Rosen, Research in Organizational Change and Development, Volume 10, pp. 131-167. Jai Press Inc., 1997. [36 pages]

129. Herron Transition Workbook, Herron Operations 2000, August-September 1998, [107 pages]

130. Strategic Leadership Research Programme, London Business School, Corporate Transformation Conference, Tylney Hall, June 25-27, 1998. [37 pages]

131. Large Group Interventions: General Readings, Conference Model,Full Participation Model, Real Time Work Design Model, Whole Scale WSD Schedule and Participative Design. [202 pages]

132. Corporate Strategy: The Quest for Parenting Advantage, Andrew Campbell, Michael Goold, Marcus Alexander, Harvard Business Review, March/April 1995. [58 pages]

133. Strategic Planning Stewardship: Striking a Balance Between theCorporate Center and the Business Units. The Corporate Advisory Board, June 1998. [104 pages]

134. Organizational Structures of Global Companies, The Corporate Strategy Board Primary Research, March 1998. [56 pages]

135. Coordinating Semi-Autonomous Business Units in the Strategic Planning Process, The Corporate Strategy Board The Advisory Board Company, Washington, DC, December 1996. [24 pages]

136. Organizational learning: Implications of a virtual research and development organization. Adler, Terry R, Zirger, B.J., American Business Review, June, 1998. [10 pages]

137. Corporate Reorganization Along Business Lines, Corporate Leadership Council, The Advisory Board Company, Washington, DC. June, 1996 [40 pages]

138. Training today's process plant operator, Hydrocarbon Processing/August 1999, pp.117-121 [3 pages]

139. Trends in 21 Century Manufacturing and "Benchmarking the Best Practices". Australian Center for Automotive Management and the Economic Development Authority South Australian Government, June 4, 1997, Adelaide, Australia by Barry Macy. [29 pages]

140. U.S. Trends in Health Care & "Benchmarking the Best Practices" in Manufacturing. Economic Development Authority South Australia Government. June 5, 1999, by Barry A. Macy [28 pages]

141. Benchmarking the Best Practices and Bottom-line Results, Global Network Conference, Sidney, Australia, June 11, 1999, by Barry A. Macy. [29 pages]

142. Exemplar Enterprise Teams: A Competitive Advantage through One Contact Point with Customers, 10th Annual International Work Teams Conference, September 13, 1999, Dallas, TX, by Barry A. Macy [27 pages]

143. Office of the Future:
1. Physical Environments and Work Group Effectiveness, Research in Organizational Behavior, Jai Press, London, England, 1989, p.p. 173-209 [36 pages]
2. Up and Running, Integrating Information Technology and the Organization, Richard E. Walton, Harvard Business School Press, Boston, Massachusetts, p.p. 13-32 [23 pages].
3. Technology and Organizations, Paul S. Goodman, Lee S. Sproull and Associates, Jossey-Bass Publishers, San Francisco, CA., 1990. P.p. 232-253 [21 pages]
4. American Psychologists, Janet J. Turnage, University of Central Florida, February, 1990. P.p. 171-178 [12 pages]
5. Managing New Office Technology, An Organizational Strategy, Calvin H. P. Pava, Collier Macmillan Publishers, London, 1993. Pp. 45-189 [144 pages].
6. Task and Organization, Edited by Eric J. Miller, Tavistock Institute of Human Relations, Tavistock Centre, London, England, John Wiley & Son. 1976. Pp. 330-338 [9 pages].
7. Productivity Prospects for Growth, Edited by Jerome M. Rosow, Litton Educational Publishing, Inc., 1981. Pp. 169-191 [22 pages}.
8. Design of Jobs, Edited by Louis E. Davis and James C. Taylor, Goodyear Publishing Company, Santa Monica, CA 1979, pp. 104-119, [15 pages].
9. Attachments a - n.

144. Targeted Selection:
a) Overview of Proposed Target Selection Process [3 pages]
b) HPO Macro Design Assessment and Selection [7 pages]
c) Overview of Targeted Selection [34 pages]
d) Assessment/Selection Process for Targeted Selection [14 pages]
e) Targeted Dimensions [16 pages]
f) Example Task Inventory & Task Lists [14 pages]
g) Example Position Analysis Questionnaire (PAQ) Results & General Aptitude Test Battery (GATB) Indicants [8 pages]
h) Target Selection [8 pages]
i) Selection Process [8 pages]
j) Target Selection [24 pages]
k) Targeted Hiring: Evaluation and Interview [48 pages]

145. HPO White Paper: What it is & what it is not? [12 pages].

146. Characteristics for Successful Implementation of SDWT's: Responsibility of the Team Design Implementation Team [6 pages]

147. Maintaining Expertise in Multi-skilled Teams: Janice A. Klein, M.I.T. Sloan School of Management [21 pages].

148. Leadership for Tomorrow's Learning Organization, Korn/Ferry/ International Executive Insights [5 pages].

149. Operations, Movement from Team to Team [6 pages]

150. Progression System: Validation / Qualification / Certification / Re-qualification / Re-certification Process Guidelines [78 pages]

151. S.C. Johnson Aerosols Training Implementation Team Workshop [888 pages]

152. A Little Story About the Future "Billie". February 2, 2010, Beaumont, Texas [28 pages]

153. Self-Directed Work Teams and Leadership Star Points. [22 pages]

154. Whole Process and Multi-Skill [50 pages]

155. A Systemic Approach to Strategic High Performance Organization (HPO). [16 pages].

 

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